Tuesday, 19 March 2013

Wednesday

and inspiration has deserted me!
I want to write something here 
but I don't know what?
I don't have anything new to tell.

Except that I have upgraded my mobile
and will soon be in Happy
possession of  a new one.
They tried to persuade me to change 
via telemarketing.
The young man was very insistent
but he was not listening to me.
He tried Hard to force a choice on me
by talking ever faster and faster.
He made the decision for me
..or so he thought.
Imagine his surprise when I told him I was not
going to decide right there and then!!!
He continued with his sales pitch.
I repeated 'no'
several times.
I told him I did not like being pushed 
and that I would go to the store and be 
talked to and listened to instead.
He was down-hearted.
He needs training to deal with older
customers who simply want to Hear
"What can I do for you?
Have you any questions I can answer?
Would you like a new phone"?
ANYTHING to make me feel the 
CHOICE IS MINE TO MAKE.

So I went online, looked at all the options
and decided what I liked and ordered the 
extension to my subscription
all by myself.

Just going to have to work out how to 
set it up with a little HELP....
Sue xx

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